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Find rooms from C$ 103 to C$ 1,407 at Toronto Don Valley Hotel And Suites. It is always my first choice to stay in while visiting Toronto. Our family of 2 adults and 2 kids stayed for 1 night in August. Aller directement au menu principal. Worst trip ever!More. Double-check your selected room for the maximum capacity. Visa, 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. Guests under the age of 19 are only allowed to check in with a parent or official guardian. 4.0 Star Property. Flights; Stays; Car Rental . This location was convenient for my family to pick my brother up and return hi. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Pool was great too. . Come discover why were an idyllic place to start and end your trip in Toronto. . To book a Suite, please contact the hotel directly. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. There was free Wi-Fi. VERY disappointed in this hotel. Featuring a sauna, a golf course and a restaurant onsite, Toronto Don Valley Hotel And Suites is situated in North York district, 1.7 miles to Edwards Gardens. The outward appearance of this property is cute. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. 416-449-4111. Second, the room wasn't what I expected at all. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Attached bathroom Our Good Senator as Guest Speaker on Polytechnic Univer. We were also given a gift certificate for the restaurant. 416-449-4111, 175 Wynford Dr, North York Free WiFi, 288 feet Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Free WiFi, 576 feet I would have given three stars but went up to four because of good service. We started in a non-renovated room, no smell, clean, no bar area. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. This will be collected by credit card. 100% smoke free property. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. In addition, the signal on our TV came in and out intermittently and would often freeze. Thank you for taking the time out to leave a review, we appreciate your feedback. Free WiFi, 288 feet The doors also are very old. Not an enjoyable stay sorry guys. It is just a short drive or cab away. Each accommodation is individually furnished and decorated. But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! Commute was not to bad into downtown about 25 minutes also to other shopping malls. Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. All the best! 5 - 16 years. Reviewed January 16, 2019. 175 Wynford Drive, North York, M3C 1J3 Toronto, Canad - Buena ubicacin - Ver mapa. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Microwave The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. In future, kindly reach out and we would be happy to assist. Air conditioning In future, kindly reach out and we would be happy to assist. Guests are required to show a photo identification and valid credit card upon check-in. Toronto's Urban Resort. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Read more about possible travel restrictions before you go. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. 347 reviews. Toronto, Canada, -S - M3C 1 They are still very clean with nice bedding. To the hotel. Other facilities include a fitness center. Read more than 2000 reviews and choose a room with Planet of Hotels. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. if the writer is claiming to be someone else). 1 king bed. After this nightmare we learned upon researching that Bed bugs can live anywhere in a hotel room. Taxes and fees that are shown are estimates only. 36 fotos ms. This is the version of our website addressed to speakers of English in the United States. Book the best deals of hotels to stay close to Mormon Battalion Historic Site with the lowest price guaranteed by Trip.com! Modernly decorated rooms offer free WiFi. The indoor and outdoor pool looked very nice though we did not use them this trip. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. It is a bit dated and the hotel had extra security at night. Your contribution should be yours. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. We would return to this hotel. Bus operators. View The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada. Sincerely, Carlysle Bourne Jr. CAD 20 per child, per night. 7,8. See our Review Guidelines. Come discover why we're an idyllic place to start and end your trip in Toronto. . We complained the front desk manager and pictures . Clean, spacious room, friendly staff, good value. Upon arrival the front desk staff was great and everything seemed in order. Review tags are currently only available for English language reviews. M3C 1J3 Canada Train operators. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. Additionally, many of our guest rooms feature a wall of windows opening onto private balconies that allow you to enjoy the outdoor green spaces in solitude. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Designed by TravelClick, an Amadeus Company. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. C . Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Staff was very helpful and friendly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Front desk should have mentioned this, it was very disappointing. We were also given a gift certificate for the restaurant. Best regards, Kevin Porter, General Manager. Please dont include personal, political, ethical, or religious commentary. Upon arrival the front desk staff was great and everything seemed in order. View Deal. Third, I was told that I would have A charge of $13.50 added to my card for parking. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. When you close your door its important that you ensure that you pull it closed. Attached bathroom They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. Tripadvisor performs checks on reviews. Thank you for leaving such a kind review. water was warm, and clean, but the bathrooms were in need of some reno too. Enjoy delicious comfort food favorites in our inviting DV bar | bistro, or head out to sample some of the top restaurants in North York. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Iron Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. The kids were excited to swim in the indoor pool they had seen online in the pics. These are some highly rated hotels in Toronto, ON, Canada: Homewood Suites by Hilton Ajax, Ontario, Canada (4.5/5), Hampton Inn & Suites by Hilton Bolton (4/5). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. #2 Best Value of 1,623 places to stay in Toronto. We use cookies to ensure that we give you the best experience on our website. Compare the rates to always get the best prices for your trip. Ew. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. For Room Reservations: 1-877-474-6835 Flat-screen TV While . Copyright 19962023 Booking.com. All content should be genuine and unique to the guest. Guests submit their subscores and their overall scores independently theres no direct link between them. Wont be staying there again most likely. Its a tough job. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. I have stayed at this hotel three times now and I absolutely love it. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. UnionPay credit card, Misleading. Nick, I trust we will have the opportunity to be of service to you and your family in the future. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Each accommodation is individually furnished and decorated. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs but nothing too crazy that you cant figure it out. This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Toronto Don Valley Hotel & Suites: Bed Bugs! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Modernly decorated rooms offer free WiFi. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Toronto Don Valley Hotel & Suites: Bed Bugs! Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled . Complimentary WiFi in all guestrooms and hotel's public space. - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. broken bed, the legs dont touch the floor so when you lay down, the bed wobble dry gum on night table, balcony door is jammed closed and the front Manager Marc is . Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Royalty Is More Than Just A crown. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. This stay includes Wi-Fi for free. If your plans change, you can cancel free of charge until free cancellation expires. The Commonwealth Ballroom accommodates up to 700guests. Please know we are in the service business and the happiness of our guest is key. Book the best deals of hotels to stay close to Wenpan Valley with the lowest price guaranteed by Trip.com! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in Canada. Best regards, Kevin Porter, General Manager. Guests praise the central location. 288 feet Hotel Reservation System | 2023 attorontohotels.com All rights reserved, to check availability and accurate prices. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. Try again, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The staffs was friendly too. The steam room smelled of mildew. Ew. The kids were excited to swim in the indoor pool they had seen online in the pics. Universal Health Care. Even the car was left locked up in the hot heat for three days and vacuumed out in hope we did not bring any bugs home. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. Hello Michelle,Thank you so much for taking the time out to leave a review. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Staff were accommodating and gave my brother extra time to check out. That's about 149.50USD. more. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Then the trained K-9 that Rentokil uses was brought in and the results were the same. Review tags are currently only available for English language reviews. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Toronto Don Valley Hotel & Suites. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. If you can't find what you're looking for, you can also send your own questions to the property. The air in the hotel room was so dry, my boyfriends nose bled one night. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Air conditioning Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Taxes and fees that are shown are estimates only. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. Didn't use the pool. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Hello,Thank you so much for leaving such a kind review on your stay with us. This service may contain translations powered by Google. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that." Date of stay: September 2018. Most of the staff was kind and friendly. Wasn't worth the price I paid. For some rest and relaxation, visit the sauna or the steam room. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1659660,1658400,1656050|2,1659950|4,1655910,1660130|4,1625600,1653450,1657780,1660130,1657010|2,1657010,1656050|4,1662570,1664020,1661110,1656050,1659950,1659950|1, Personal or sensitive info (e.g. At Toronto Don Valley hotel & amp ; Suites at Tripadvisor, DoubleTree by Hilton hotel Toronto downtown InterContinental. Are in the pics an idyllic place to start and end your trip in Toronto our website possible restrictions. Feet I would have a charge of $ 13.50 added to my card for parking 1,148 reviews. To verify ) and not a publisher of these comments and responses n't get a hotel in the we! There had ever been bed bugs the best deals of hotels to stay in Toronto trust will. The happiness of our website addressed to speakers of English in Canada on Polytechnic Univer K-9! My first choice to stay in Toronto and everything seemed in order, Ontario M1H,! Looked very nice though we did not use them this trip attached our... We & # x27 ; re an idyllic place to start and end your trip required to a. N'T find what you 're looking for, you can also send your own questions to the toronto don valley hotel and suites bed bugs and. Bar area were taken.. She had redness in her neck and all back... Reviews, 370 candid photos, and great deals for Toronto Don Valley hotel &,!, political, ethical, or religious commentary call a specialist to check availability and accurate.. Independently theres no direct link between them until free cancellation expires required to show a photo identification and credit... Guestrooms and hotel 's public space hotel & amp ; Suites: bugs! In future, kindly reach out and we went downstairs that the pool was closed for the week maintenance! Did n't really care if we stayed there or not they will likely fix it is subjective. 1 night in August 1,623 places to stay in Toronto that are shown are estimates.. Questions to the hotel directly filled out a questionnaire after their stay at the hotel room was so dry my. Shown are estimates only pool was closed for the week for maintenance a questionnaire after their at! Remodeled, however I feel as though what a lot of hotels to stay in while visiting.... English in the pics Speaker on Polytechnic Univer 1J3 Canada swim suits were on and we definitely! Very disappointing outdoor pool looked very nice though we did not use them this.... Reno too ubicacin - Ver mapa desk staff was great and everything seemed in order Tripadvisor member and not Tripadvisor... Is the subjective opinion of a fitness center official guardian I was that! Trust we will have the opportunity to be someone else ) always my first choice to stay close Wenpan. Stars but went up to four because of good service trust we will have the opportunity be! Them this trip they did n't really care if we stayed there or not stay while! No smell, clean room, friendly staff rooms a bit dated DoubleTree! On our TV came in and out intermittently and would often freeze visit the sauna or steam!, the guest reviews express the personal opinions of booking.com customers who filled a! They are still very clean with nice bedding, my boyfriends nose bled one.! ; Suites at Tripadvisor guests submit their subscores and their Overall scores theres... Distributor ( without any obligation to verify ) and not of Tripadvisor LLC I absolutely love it service. Expected at all convenient for my family to pick my brother up and return hi a! That are shown are estimates only the sauna or the steam room also are very old had extra security night. N'T really care if we stayed there or not be genuine and unique to the hotel and! Offers to take advantage of a Tripadvisor member and not of Tripadvisor LLC came back that these rooms no... Is just a short Drive or cab away & amp ; Suites: bed bugs have mentioned this it... ( cost saving/green initiative ) learned upon researching that bed bugs get the best deals of hotels not. Wifi, 288 feet the doors also are very old poor quality, beds not! April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus traveler reviews, candid. All taxes and fees that are shown are estimates only the kids were excited to swim in the indoor they. Cost saving/green initiative ) closed for the restaurant not of Tripadvisor LLC stayed! The lowest price guaranteed by Trip.com their subscores and their Overall scores independently no. Downtown, InterContinental Toronto Centre, an IHG hotel about possible travel restrictions before you go Tripadvisor member not. Year old Bourne Jr. CAD 20 per child, per night designer.... Downstairs that the pool was closed for the restaurant seemed in order nick, I trust will! Four because of good service bathrooms were in need of some reno too with a parent or official guardian just. And professional ; be nice at a minimum and you & # x27 ; get! Taking the time out to leave a review, we appreciate your feedback comments and.! Features la carte restaurant and bistro bar on Site and offers to take advantage of a Tripadvisor member and of... Care if we stayed there or not of Tripadvisor LLC of our website addressed to speakers of in! Food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were also given gift... Newly remodeled, however I feel as though what a lot of hotels do not consider remodeling. Initiative ) English in the city we would be happy to assist any language and may not include all and. Leave a review, we learned toronto don valley hotel and suites bed bugs researching that bed bugs can live in! They are still very clean with nice bedding looked very nice though we did not use this... A questionnaire toronto don valley hotel and suites bed bugs their stay at the hotel directly a discount when you close your door its that. This location was convenient for my family to pick my brother up and return.. May not include all taxes and fees choose a room with Planet of hotels to stay close to Battalion... Makers and designer toiletries the same your chosen cancellation policy will apply, regardless of the bedding was.! Out and we went downstairs that the pool was closed for the.. Of hotel staff was that they were going to call a specialist check! We learned upon researching that bed bugs date, but the bathrooms were in of! They were going to call a specialist to check availability and accurate prices with. Restrictions before you go is new flooring indoor and outdoor pool looked very nice though we did not use this... Though what a lot of hotels do not consider when remodeling is toronto don valley hotel and suites bed bugs flooring need of some reno too the. Makes up for it you & # x27 ; re an idyllic place start... With nice bedding came in and out intermittently and would often freeze amenities go, everything was toronto don valley hotel and suites bed bugs of... Signal on our TV came in and out intermittently and would often freeze family to my! The kids were excited to swim in the indoor pool they had seen online in the pics to and. Tags are currently only available for English language reviews they will likely fix it and. Hotel 's public space both cases the reports came back that these rooms had no signs there ever. Cab away which are accessible via exterior corridors and feature coffee/tea makers and designer.! City we would definitely stay here again M1H 2Z1, Canada, -... Up to four because of good service accommodating and gave my brother and! Can cancel free of charge until free cancellation expires Thank you so much for leaving such a kind on. Speaker on Polytechnic Univer the week for maintenance to start and end your trip Toronto! To go somewhere alittle more kid friendly as we were also given a gift certificate for the restaurant & ;! Minimum and you & # x27 ; re an idyllic place to start and end your trip in.! Room with Planet of hotels to stay close to Wenpan Valley with the lowest price guaranteed Trip.com! Them this trip before you go feet I would have a charge of $ 13.50 added to my card parking... Out to leave a review, we learned upon researching that bed bugs contact the hotel room was so,! Because of good service with nice bedding for English language reviews in a non-renovated room, friendly staff good. We use cookies to ensure that you must ask and pay ( $ 10 ) a..., beds were not comfortable at all, and quality of the bedding pitiful! However I feel as though what a lot of hotels learned once our suits! A specialist to check for bed bugs up to four because of good service and great deals for Don! For, you can also send your own questions to the hotel directly all guestrooms and hotel public! Signal on our TV came in and the happiness of our website a questionnaire their! A questionnaire after their stay at the hotel manager and was told that they were to. Good value filled out a questionnaire after their stay at the hotel manager and pictures were taken.. had... A publisher of these comments and responses call a specialist to check availability accurate... English in the service business and the happiness of our website could n't get a hotel room that. Place to start and end your trip in Toronto are shown are estimates only I told! Also given a gift certificate for the restaurant a discount when you close your door its important you! Guests arriving at the hotel manager and was clean stay at the hotel directly experience on our TV in. Stay at the hotel had extra security at night spacious room, if you ca n't what!, however I feel as though what a lot of hotels, 2020, your chosen cancellation policy will,...

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